About Us
ETC, Inc. is a sustainability-focused communications and public relations firm. We have served the public relations and community engagement needs of local government, public utilities and business for nearly 30 years. Established in 1994, the company has offices in Toledo, Cincinnati and Cleveland Ohio. Our staff of nine includes public relations professionals, graphic designers, a photographer and administrative personnel who provide the wide range of public outreach support your projects will need.
ETC blends traditional public relations and communication skills with a fundamental understanding of sustainability and large infrastructure projects to deliver effective, unique community relations plans and public outreach strategies that have been proven to drive awareness.
Our professional services include community impact assessments, strategic communication plans, public meeting facilitation and preparation of collateral materials (fact sheets, slide decks, signage, banners), graphic design, survey research, key message development, communication plan implementation and evaluation, website development, media relations, project hotline and email support and more.
Key Staff
Bethany Dale, APR
President
Kate Jeffries
Community Relations Manager
Adam Fiore
Communication Associate
Sally Thelen
Public Engagement Strategist
Team Members
Pat Esposito
Christi Paoletti
Services and Capabilities
We specialize in helping build and strengthen client relationships with their customers and community. Here are just some of the services we offer:
PR Strategy and Plan Development
Public education campaigns
Public opinion research (focus groups, stakeholder interviews, surveys)
Message development
Talking points
Plan implementation
Evaluation
Photography
Website design
Videos
Stakeholder Outreach and Customer Service
Public involvement liaison
Fact sheets, brochures, booklets, and annual reports
Post cards, letters, and other mailers
Infographics
Copy and graphics for websites, blog posts, and newsletters
Dedicated project hotlines and emails
Access agreements
Public opinion surveys and focus groups
Door-to-door visits and door hangers
Public Meetings
Meeting planning and coordination
PowerPoint presentations
Mailing lists
Letters and fact sheets
Banners, posters, enlarged maps and other displays
Virtual public meeting planning
Media Relations
Press releases
Holding statements
Interview preparation
Media coverage tracking
Community Impact Assessments
Stakeholder and community resource identification and research
Historic research
Research of active and/or planned projects in surrounding area
Long-term and short-term community impact evaluation
Impact mitigation recommendations
Technical writing
Crisis and Issue Management
Strategy
Messaging
FAQs
Specialty Areas
Energy Operations
Natural gas infrastructure
Electric transmission, distribution and substations
Coal-fired power generation, decommissioning
Municipal Water Systems
PFAS public education
EPA Lead and Copper Rule Improvements
Consumer Confidence Reports (CCRs)
Water main replacement
Water main rehabilitation
Treatment
Source water protection programs
Sewer Systems
Consent decrees
Combined sewer overflows (CSOs)
Sanitary sewer overflows (SSOs)
Tunnel construction
Collection systems
Wastewater treatment plants
Green infrastructure (GI)
Chemically enhanced high-rate treatment facilities
Industrial Operations
Manufactured gas plant remediation
Consent decrees
Environmental investigations and testing
Groundwater contamination
Vapor intrusion
Air emissions
Soil contamination
Odors
Clients and Work Samples
CLIENT: Ameren (Illinois and Transmission)
PROJECTS: Ameren Electric Transmission Infrastructure Projects
DELIVERABLES:
Strategic communication planning and consulting for multiple electric transmission infrastructure projects
Dedicated hotline and email customer service
Public comment database
Public meeting planning and hosting (in-person and virtual)
Graphic design and copywriting for fact sheet, signage, banners, and mailings
Research of active and/or planned projects in surrounding area
PowerPoint Presentations
CLIENT: Duke Energy
PROJECT: Duke Energy Natural Gas Pipeline Infrastructure Projects
DELIVERABLES:
Strategic communication planning and consulting for multiple natural gas pipeline infrastructure projects
Dedicated hotline and email customer service
Public comment database
Public meeting planning (in-person and virtual)
Graphic design and copywriting for project fact sheet, brochures, infographics, and 40-page Q&A booklet
Research of active and/or planned projects in surrounding area
Photography
CLIENT: Columbia Gas/NIPSCO
PROJECT: MGP Site Remediation Projects
DELIVERABLES:
Stakeholder and community resource identification and research
Stakeholder engagement
Mailing lists
Letters, postcards and fact sheets
Access agreements
Public meetings
Surveys
Hotline and email
CLIENT: Cuyahoga County
PROJECTS: Cuyahoga County Plastic Bag Ban Campaign
DELIVERABLES:
Logo design
Communication strategy
Research – local shopper surveys and national surveys with cities and counties that have similar bans in place
Retailer Roundtable events
Graphic design and copywriting for fact sheet and other tool kit items
Press conference planning
PowerPoint Presentations
CLIENT: The Quilter’s Studio of Loveland
PROJECTS: Company Branding
DELIVERABLES:
Photography
Brochure redesign
Business card
Website design
CLIENT: City of Piqua
PROJECT: Source Water/Stormwater Education Program
DELIVERABLES:
Project fact sheets about agricultural runoff, urban runoff, and voluntary stream buffer program
PowerPoint presentation
News
News
Contact Us
Cincinnati Office
600 West Loveland Ave., Suite 3A
Loveland, OH 45140
513-772-7903
Cleveland Office
6100 Oak Tree Blvd., Suite 200
Independence, OH 44131
440-799-6658
Toledo Office
2507 Edgehill Road
Toledo, OH 43615
513-886-1901
For more information, contact Bethany Dale at bethany.dale@etc-online.com.
ETC is WBENC certified, WBE certified with the State of Ohio, the City of Cincinnati, the City of Toledo, and the Northeast Ohio Regional Sewer District, SBE certified by the Northeast Ohio Regional Sewer District, and FBE certified with the City of Cleveland.
We are also a member of Green Umbrella.
